Best Citadel Online Casinos 2024

Best Citadel Online Casinos 2024 logo
By Puneet Yadav 04.03.2023, updated 10.07.2024

Online casino players in different parts of the world use Citadel to make fast transactions on their accounts. Citadel casinos allow players to fund their accounts with Citadel’s instant banking option and receive withdrawals securely. With many years of experience in the financial services industry, Citadel permits users to make safe payments directly from their bank accounts. It also has other services, such as express banking, credit cards, Citadel ATMs, contactless payments, etc. Our expert takes a detailed look at how to deposit and withdraw funds at real-money online casinos that accept Citadel. We also provide a well-vetted list of the best Citadel casinos in various countries where this transaction method is available.  

Best Citadel online casinos

Citadel facts

✅ Name Citadel
📊 Category Online banking, Real-time payments
🌍 Geo Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, Germany, Italy, Latvia, Lithuania, Portugal, Slovakia, Spain, Sweden, United Kingdom, United States of America
📅 Established 2000
👨‍💻 Support [email protected], Tel. (800) 666-0191
➡️ Deposit yes
⏱️ Time to deposit Instant
⬅️ Withdrawal yes
⏳ Time to withdrawal 1-2 days

General information about Citadel

Citadel is a payment provider founded in 1937 as a credit union. It is based in Pennsylvania, US, and operates under the supervision and regulation of the National Credit Union Administration. The platform has remained innovative as it continues to move with different trends in the banking industry. Citadel has an instant banking service, a reliable gateway that connects users and their banks to complete transactions. Thus, the instant banking service links a user’s regular bank account to Citadel so that their bank account is debited for the transaction when a user makes payment via Citadel.

Citadel facilitates payments for online and in-store merchants. Online casinos need to open a business account and can easily start participating in the network. There are many banks in the network within and outside the US. When the user inputs their details for each payment, they will be redirected to their online banking app to authenticate the payment. This makes it possible for players to deposit funds at online casinos that accept Citadel within a minute.

Citadel market coverage

Citadel is primarily operational in the United States of America, where users can access its range of services. The instant banking service is also available in 30+ countries, including the UK, Canada, New Zealand, France, Spain, Germany, Portugal, Denmark, and Italy, among others. 

Multiple currencies are accepted, including USD, GBP, EUR, ZAR, NOK, DKK, JPY, and so on. Currency conversion is effected for transactions made in currencies unavailable on the network. 

How to deposit to online casinos with Citadel

The deposit procedure at Citadel online casinos is simple and easy to complete. Follow the following steps to get started with this banking option:

  1. Fund your bank account. Once your bank is in the Citadel instant banking network, deposit funds into your account.
  2. Sign up at a Citadel casino. We have thoroughly reviewed many online casinos that take Citadel deposits. You can read such reviews on this page and other sections of our website. The registration process at such casinos requires simple steps that can be completed in a few minutes.
  3. Visit the casino cashier and deposit money. You should click/tap the ‘Deposit’ icon on the homepage and choose Citadel from the list of deposit options. Enter the amount you wish to deposit, your bank name, account number, and email address, and press the ‘Deposit’ button on that page. You’ll be redirected to your mobile banking app via the Citadel gateway.
  4. Authenticate the deposit in your banking app. Log in to your banking app, confirm the casino details, and enter your transaction PIN accordingly. Your funds will show up in your casino account almost instantly.

How to withdraw from online casinos with Citadel

Even though Citadel is known as a top deposit method at numerous casinos, it’s not equally so popular for withdrawals. As such, a lot of online casinos don’t offer it for withdrawals. Nonetheless, it’s still available on some sites. Such gaming platforms require completing all account verification exercises before receiving your first payout. Once your information is verified, you can place a payout request with the following steps:

  1. Log in to your casino account. If you have withdrawable money in your casino account, log in using your mobile browser or mobile app if available.
  2. Visit the cashier and request a withdrawal. You should go to the cashier by pressing the ‘Withdraw’ button in the account section. Then select Citadel as your payout option, enter an amount, and provide your bank account name and number in the required fields. Press the ‘Withdraw’ icon, and the casino will record your request. Some online casinos may require you to input your login password.
  3. The casino will handle your request within the stipulated time.

Citadel transaction times and fees

Whether you wish to play at new Citadel casinos or long-existing ones, deposits are almost instant. There may be delays sometimes since it has to do with direct bank transfers. Such delays don’t exceed 3 to 4 minutes. Besides, online casinos have varying payout times. Our experience shows that most sites process withdrawal requests within 48 to 72 hours. However, considering Citadel is linked to the player’s bank account, the funds might arrive after another 24 to 48 hours.

It’s unclear whether fees are available when transacting with Citadel at online casinos. Nonetheless, given the presence of banks in the Citadel payment cycle, you can expect a fee from your bank. This fee applies to both deposits and withdrawals. We presume the cost will be higher for transactions involving wire transfers. Also, a conversion fee may apply when you deposit in a currency other than the available ones.

Pros and cons


  • Instant deposits
  • High-end user security
  • Ease of use due to its inherent connection to the user’s bank 
  • Available in over 30 countries


  • Not many casinos offer Citadel for withdrawals
  • Deposit and withdrawal fees

Convenience and safety

Security is one of the reasons Citadel’s operations have been successful for decades. Citadel comes with at least two levels of security: one from Citadel and the other from the banks. Citadel adopts robust security protocols that encrypt all user information, including personal and financial information. Each banking app requires your username and password before you can access it and make a payment. When you’re redirected from online casinos accepting Citadel, the system requires you to enter a one-time password (OTP).

Top Citadel casinos also operate with solid encryption technology in line with different data protection regulations around the world. Hence, your security and safety are always guaranteed whenever you transact with the Citadel instant banking service at online casinos.

Citadel mobile usability

We have made several mentions of banking apps throughout this review. Needless to say, everything about Citadel instant banking involves your regular mobile banking app. Your deposit will be completed in the app, and you’ll also receive your payout in the app. All banks have a mobile app compatible with Android and iOS operating systems. All you have to do is find out whether your bank works with Citadel. If your bank does, then you’re good to go.

Once you’re transacting via the instant banking service, you don’t need to download any additional app from Citadel. 


Citadel continues to adapt to changes and innovations in the global payments space. With a presence in different countries, this payment option gives you great leverage to deposit and withdraw at many online casinos. The fact that you don’t have to create a Citadel account makes it even more convenient for different purposes. All you have to do is check whether your bank is on the Citadel network and then go ahead and make your deposit. It’s equally available for withdrawals at some casinos. Citadel is also a secure and safe casino payment method. Thus, you can play at our well-reviewed Citadel casinos on this page.

Citadel casinos FAQ

What is Citadel?

Citadel is a payment gateway that allows users to make payments to businesses, save funds, use Citadel-branded credit cards, and withdraw from Citadel-owned ATMs.

Do casinos take Citadel?

Yes. There are many online casinos with Citadel where players can make deposits using this banking method. Not all of those casinos offer Citadel withdrawals, but some of them still do. We have published detailed reviews of the best Citadel casinos, and you’ll find them on this page.

How fast are Citadel transactions?

Citadel deposits arrive almost immediately. In the event of delays, the deposits will show up within 3 to 4 minutes. Withdrawal times depend on the casino’s policy. Typically, it takes most casinos 48 to 72 hours to approve a payout request. The money shows up in the player’s banking account within the next 24 to 48 hours.

Can I claim bonuses in Citadel casinos?

Yes. Many Citadel casinos online reward players with different promotions, including welcome bonuses, reload offers, and cashback. Some other sites also have exciting tournaments for different players, as well as loyalty programs.

Is it a safe payment option?

Yes. Citadel is linked to a user’s bank account, activating multiple security layers for all users. The layers include the user’s banking app, Citadel itself, and the online casinos. Altogether, these entities protect the player’s funds from third-party intrusions.

Are there Citadel casino transaction limits?

Yes. Citadel is subject to the casino’s withdrawal policy. Where a casino places limits on how much players can withdraw with Citadel, such limits will always apply. Generally, most casinos allow maximum limits of $10,000 weekly and $35,000 monthly. You’ll also find these limits on the casino’s terms and conditions page.